Florence at dusk, where the experience takes place

Florence · Company Mission · 2–3 hours

Operation Arno

The case

A fictional Florentine house is losing a commission to a rival workshop. Teams work both sides of the river and assemble one case.

How the experience works

  1. 01

    Briefing

    Your group is received together in Florence, split into teams and briefed on the objective.

  2. 02

    Teams take the city

    Each team works a different part of the route and holds information the others need.

  3. 03

    Negotiate and combine

    Teams meet, trade what they hold and decide what the group is prepared to conclude.

  4. 04

    Debrief

    The case closes with a live finale and an optional facilitated debrief on how the group worked.

What is included

  • Live Game Masters scaled to your headcount
  • A mission written around your objectives
  • Team materials, evidence packs and scoring
  • A route designed for Florence and your schedule
  • Optional facilitated debrief and photography

The practical details

City
Florence, Italy
Experience
Company Mission
Duration
2–3 hours
Meeting point
Confirmed in writing — routes run through the Oltrarno workshops, Santa Croce and the lanes around Piazza della Signoria
Group size
10 to 100 people, split into teams — larger companies quoted on request
Difficulty
Adaptable — calibrated to your team
Languages
English, Italian

Weather policy

The mission runs in most weather. Dress for the evening and wear comfortable shoes. If conditions become unsafe, we move you to the next available time or refund in full.

Accessibility

The route can be adapted for wheelchair users and for anyone who prefers a shorter walking distance. Tell us when booking and your Game Master will prepare an adjusted route.

Safety and practical information

You are never asked to enter traffic, private property or unsafe places. Your Game Master stays with the group. Please arrive 10 minutes early and bring a charged phone for group contact.

Questions

What guests say

4.7

3 guest reviews · Florence

Good, and I'd change one thing
Excellent facilitation and the route was well judged for a mixed-ability group. I'd ask for a slightly longer briefing next time — we started a touch cold. Worth saying they let us fold in two of our own company in-jokes as clues, which people loved.
Sofie L.Department away day, twenty-four · January 2026
The procurement side was painless
Invoice, insurance, risk assessment, accessible route options — all supplied without me chasing. As someone who organises these things for a living, that mattered as much as the experience itself. The experience, for the record, got the best feedback scores of anything we ran last year.
Rachel T.Internal events lead · June 2025
Mixed languages, no problem
We had a team split across three countries. They ran it in English with two hosts able to switch, and the printed material came in both languages. Small detail, big difference to the people who'd have otherwise stayed quiet.
Lukas F.Onboarding week, forty-one people · November 2026

Company Mission · From €30 per person

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